We have been in the training business for over 25 years and are firmly convinced that the best training is that which takes into account the transformation of your employees.  

All our training courses are tailor-made according to your objectives and delivered by experienced trainers in their areas of expertise.

Languages: French, English, Spanish, Italian

People with disabilities wishing to follow a training course are invited to contact our disability advisor Virginie Nahum Watel by phone at +33 6 69 22 07 59 or by email virginie.nahum-watel@vnw.fr, to study together the necessary adaptations and possible financing.

Training topics

• Customer relations & customer experience : customer journey mapping, basic and advanced telephone and face-to-face skills, process claims.
• Organization and management : Fundamentals and Team Manager Development, time and priority management….
• Change management and communication : organize change management, public speaking,
• Ethics and Integrity: methodology
• Sustainable development and CSR : master the CSR approach, implement the CSR approach in organizations…
• Audit and Integrity : méthodology, internal audit technique …

Key figures (maj january 2023)

Trainee satisfaction rate: 9,13/10    Dropout rate: 0%             Customer references: 30